Required (preferably 3 to 4 weeks before your scheduled
event) before any work begins on your order. For your
convenience, we accept the following credit cards:
Visa, MasterCard and Debit card. Personal or Company
Checks also accepted and requires 5 day clearing time
before we begin any work on your order.
are emailed within 72 hours after receipt of confirmed
payment so that you have the opportunity to review
and approve your order before any printing or assembly
begins. They will be emailed to you in a JPEG (.jpg)
format. If you need it sooner, please see our RUSH
SERVICE section for helpful information.
Please review your proof carefully, your approval
constitutes that the information is correct and acts
as agreement for us to proceed with printing as proofed.
We will print you order exactly as approved on the
proof and cannot be held responsible for typos or
If we haven't heard back from you within 7 days after
your initial email, we will re-send via email. After
14 days, we will phone you. After 21 days, your silence
constitutes approval. Your order will print and ship
as proofed, we cannot be held responsible for errors
You may cancel your order before it is processed without
charge (usually within 24 hours). After that time,
all cancellations will be assessed a $15.00 fee, please
note for printed stationery and custom tags, once
we have begun printing, your order cannot be canceled.
We are unable to accept returns of our imprintables,
fill-ins, favors and custom printed items.
If you need to change your order for any reason (quantity,
design, shipping information, etc.), please contact
us right away (within 48 hours from time payment is
made). If we make a mistake, we will promptly fix
Sales tax will only be assessed on orders shipped
to the state of New Jersey (7.0%). All other states